GENERAL CONDITIONS
TO USE THE SERVICES PROVIDED BY THE MERCHANT
ALL PRICES ADVERTISED IN THIS ELECTRONIC STORE ARE ONLY VALID FOR THE ONLINE PURCHASE OF THE ARTICLES PUBLISHED AT WWW.CHROM.BG
I. GENERAL PROVISIONS
1. This document contains General Terms and Conditions according to which the MERCHANT provides services to its USERS/CLIENTS through the Internet store http://www.chrom.bg. The USER/CLIENT agrees, fully accepts and undertakes to comply with these General Terms and Conditions.
2. Identification of the USER/CLIENT in order to reproduce his statement as well as for the order made, is carried out through the log files stored on the server of http://www.chrom.bg, storage of the IP address of the USER/CLIENT, as well as and any other information.
3. The products found on the http://www.chrom.bg website do not constitute a legally binding offer, but are rather a demonstrative online catalog describing the merchant's product line.
4. After clicking the "I agree" button, users agree to purchase the goods in their electronic cart. This action is legally binding. The customer receives confirmation of the order and upon receipt of this confirmation, the contract is considered to be concluded. When the order is sent or upon confirmation, a Contract is concluded.
5. The MERCHANT reserves the right to refuse delivery of a confirmed order in the event that the goods are not available. If there is no stock of the requested product, within the working week, the MERCHANT notifies the USER/CLIENT of its depletion by sending a message to the email address specified by the Customer or to the phone number specified. In the event that a transfer is made to the merchant's account, the customer will be able to choose between a refund, cancellation of the order or a replacement order.
6. The contract language is Bulgarian, and payments will be made in Bulgarian levs with/without VAT.
II. DELIVERY
7. THE USER/CLIENT bears the full risk of damage/loss of the goods during delivery. Immediately after handing over the goods to the courier, the MERCHANT is released from the risk, which is transferred to the USER/CLIENT. MERCHANT is not responsible for delay in case the delay is due to courier or other supplier.
7a. The MERCHANT reserves the right to process any request/order within 7 (seven) days before sending the requested order by courier.
8. Immediately after delivery, the goods should be carefully inspected by the USER/CLIENT or a person authorized by him. Any damages, shocks and other damages should be reported immediately to the MERCHANT. In case it is established that there is damage that occurred during the transportation of the goods, the MERCHANT is not responsible for the warranty service of this goods. In cases where the MERCHANT has set a specific date and time for delivery in writing, the statement is binding. If an incorrect or incorrect address, contact person and/or phone number are specified when submitting the request, the MERCHANT is not bound by any obligation to fulfill the order.
8a. When handing over the goods, the USER/CLIENT or a third party signs the accompanying documents. Anyone who is not the holder of the application, but accepts the goods for delivery and is at the address specified by the customer, is considered a third party.
In case of refusal to receive the goods, except in the cases described below, the refusal is considered unfounded and the Customer must pay the costs of delivery and return of the goods. In the event that the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this deadline, the MERCHANT is released from its obligation to deliver the goods requested for purchase.
8b. When the delivered goods clearly do not correspond to the goods requested for purchase by the CLIENT and this can be established by a simple examination of them,
The CLIENT may request that the goods delivered to him be replaced with a product corresponding to the purchase application made by him within 24 hours of receiving it.
III. WARRANTY PERIODS
The MERCHANT offers a warranty document to its customers for a given purchased item, if such a document is provided by the manufacturer of the item. The document describes: address and phone number of the authorized service centers of the purchased product, the warranty conditions of the respective service centers or manufacturers, warranty period of the product purchased by the USER/CLIENT.
IV. PRICES
9. The prices indicated on the site do not include packaging and transport to the customer, except when the product has free delivery, which is expressly mentioned in the terms of purchase of the relevant product. In case the goods are sent outside the territory of the Republic of Bulgaria, the USER/CLIENT should pay all customs and other fees related to the export.
V. RIGHTS AND OBLIGATIONS OF THE USER/CLIENT
10. THE USER/CLIENT has the opportunity to browse and order
